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CRTC respectfully wishes our valued passengers a safe, smooth, and pleasant journey with many enjoyable experiences. Should you encounter any baggage‑related issues such as delayed, lost, damaged, or forgotten baggage, please contact the airline representatives or ground handling services through the contact information listed below for assistance.
Note: For items left on the aircraft, taxi, or bus, or for lost checked baggage, please contact the airline or transport operator for assistance.
You can look up lost items here
You can look up lost items hereReport a lost item at Cam Ranh International Terminal
If you need further assistance, please contact:
If you do not receive your checked baggage upon arrival, or if your baggage shows signs of irregularity such as tearing, breakage, or tampered locks, please immediately notify the airline representative or the ground services unit for assistance.
Please make inquiries with your airline.
Search airlineFor assistance with lost checked baggage at Cam Ranh International Terminal, you are kindly requested to contact the ground services unit.
Please make inquiries with your airline.
Search airlineInquiries by Telephone
Hotline
(+84) 764 042 057Duty Manager Hotline
(+84) 932 699 814Inquiries by Email
Lost & Found Email
lostandfound-cxr@sags.vnDuty Manager Email
manageronduty-cxr@sags.vnInquiries by Telephone
Hotline
(+84) 911 855 970Duty Manager Hotline
(+84) 911 855 979Inquiries by Email
Lost & Found Email
lostandfound@ags.com.vnDuty Manager Email
dieuhanh@ags.com.vnIf you need additional assistance or have questions about our Lost & Found services, please contact our main information desk.